Student Access - Firefly Education

Firefly Education

Our Series

Primary
Sound Waves LiteracySystematic synthetic phonics, word study and reading English StarsComprehension, text types and grammar Writing TimeAdventures in handwriting Maths TrekExploring maths in the real world Think MentalsMaths strategies and practice
Secondary
BitMathsA digital maths resource for junior secondary
Teacher Support
Contact Us

Log In

Teacher Support

Articles & Videos
Workshops
Help Desk

Choose Series
Sound Waves Literacy English Stars Writing Time Maths Trek Think Mentals BitMaths

Help Desk

For technical support and answers to our most frequently asked questions.

Help Desk About Student Access

Categories

All
Firefly Online Account
Class Builder
Student Access
Troubleshooting
Product Features
Purchasing
At Home Learning

Student Access

How is student privacy catered for?

5 series
My students appear to have Eyes Up Front activated – what should I do?

5 series
Are Firefly Online products available as an app for students?

4 series
How can I regenerate a student's password?

5 series
Where do I find my students' login details?

5 series
My students have individual Student Logins, can I convert my class over to a Class Code instead?

4 series
I have purchased an Individual Licence, how can I set up student access?

3 series
Can my students access the resources at Writing Time Online?

Writing Time
How do I reset an activity?

English Stars
How do I reset an activity?

Think Mentals
My students' English Stars activities are locked – how do I unlock them?

English Stars
My students' Think Mentals activities are locked – how do I unlock them?

Think Mentals

Having trouble with our products?

Submit a Help Desk request

Submit a Help Desk request

Our support team usually responds within 1 working day.

Please note: Firefly Education operates a 4-day work week (Monday–Thursday).

First name

First name is required.

Last name

Last name is required.

Subject

Email

A valid email is required.

Series

BitMaths

English Stars

iMaths

Maths Trek

Sound Waves Literacy

Think Mentals

Writing Time

Other

Type of request

How do I…

Something is broken

Wish or suggestion

Delete my account and remove my data

Summarise your question/problem in one sentence.

Summary is required.

Tell us all about it, please be as descriptive as possible.

Detail is required.

Follow Our Story

Newsletters

Company

About Firefly
News
Jobs
Terms & Conditions
Privacy Policy
Copyright
Contact Us

Our Series

Primary
Secondary
- BitMaths

Teacher Support

Articles & Videos
Workshops
Help Desk

Purchasing

Store
School Licence Order Form

Copyright © 2024 Firefly Education Pty Ltd.

ABN: 56 162 375 420